Handyperson Service

The Homelink Handyperson is available to help those who are elderly, disabled or vulnerable and can carry out minor adaptations to make you feel safer and more secure at home. Small repairs or odd jobs can also be carried out if you find them too difficult to do yourself or can't find anybody else to do them.

To benefit from the service you can be an owner occupier or live with a relative. We can only help tenants if the work would normally be your responsibility rather than your landlords.

The Homelink Handyperson can provide:

  • Minor aids and adaptations such as grab rails and banister rails, to help you get around.
  • Fit half steps and galvanised rails by your front or back doors, to help you access your home more easily.
  • Home security work, including key safes, door chains and spy holes.
  • Home safety work to help prevent the risk of falls, such as securing rugs, trailing wires or carpets.
  • Fitting smoke detectors.
  • Electrical jobs such as changing light pendants, installing or replacing an extractor fan, installing or relocating a telephone extension.
  • Plumbing work such as replacing taps, WC's or cisterns.

The Handyperson can also carry out small DIY jobs including changing light bulbs, hanging curtains or blinds, putting up shelves, changing toilet seats, assembling small items of furniture and draught proofing. In these cases you would normally provide the materials and we would charge for the labour. If the Handyperson provides the materials you will be charged for those as well as for labour.

Appointments can be made for either the morning or afternoon on an agreed date. Unfortunately we do not provide an out of hours or emergency service or specific appointment times.

Listen to members of the Homelink Team make a home visit to install grab rails in a residents' home.

Charges

Safety and security work: grab rails, handrails and half steps are provided and installed free of charge. There will be a small charge for other items depending how much work is required and whether we need to supply the item as well as install it.

General DIY: the charge is 15 per hour or part hour (no VAT) if you receive a means tested benefit; 25 per hour or part hour (no VAT) if you do not receive any benefits. It is assumed that you will provide the materials/item but you will be charged the cost if we need to purchase it for you. Jobs must not take more than 3 hours work and no working at heights (e.g. gutters).

Electrical work: 18 per hour or part hour (including VAT) if you receive a means tested benefit; 45 per hour or part hour (including VAT) if you do not receive any benefits. There will be an additional charge of the cost of the item or materials if we need to purchase for you. Jobs must take no more than 3 hours work.

Plumbing work: 18 per hour or part hour (including VAT) if you receive a means tested benefit; 24 per hour or part hour (including VAT) if you do not receive any benefits. There will be an additional charge of the cost of the item or materials if we need to purchase for you. Jobs must take no more than 3 hours work.

Free of charge: any work recommended by a Palliative Care Nurse or via Woking Hospice, any job recommended by a health professional to get you home from hospital or any work carried out through the dementia friendly service. If you are one of our Careline clients and require a keysafe to be fitted, this will also be free of charge.

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Dementia Friendly Handyperson service

Most people with dementia wish to remain in their own homes for as long as possible, but as the condition progresses they may find that everyday tasks are more difficult. Using equipment and making adaptations to the home environment can help someone to continue to do things for themselves for longer. This can help the person with dementia to stay independent and can offer family and carers reassurance of the persons safety and security. Woking Borough Council recognises the importance of being able to stay safe at home and has introduced a Dementia Friendly Handyperson service.

The Handyperson, who has received specialist training to be a Dementia Friend, can install free of charge:

  • Blue contrast grab rails
  • Blue contrast toilet seat and lid
  • Internal door signs, e.g. indicating bathroom, toilet or bedroom
  • Blue contrast mirror.

The Handyperson can also paint a contrasting colour around an internal door frame for a labour charge.

For more information about dementia visit www.alzheimers.org.uk

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Contact us

For more information about the Handyperson service, to speak to a member of the Homelink team or to request the help of the Handyperson you can:

Telephone: 01483 743668

Email: home.independence@woking.gov.uk